If you’ve tried to file for your weekly unemployment insurance this week, you may have run into some issues with the claimant portal.The Vermont Department of Labor said it is currently experiencing technical issues with its Unemployment Insurance claimant portal, which is used for filing weekly benefit claims and to reopen existing claims.Officials said the issue is impacting a small group of its claimants, with the glitch not allowing claims to be filed for the week of Dec. 3 – Dec. 9.The department said these issues stem from the age of the existing system, as both the system and the claimant portal are more than 30 years old.Both the state and the Department of Labor have been looking to secure a new vendor to update the system since receiving $30 million in funding from the Vermont legislator last year.The department recommends that claimants continue to monitor the portal for updates and to check the Department of Labor website. The problem has caused a surge in calls to the department, which in turn has drastically increased wait times.If the issue is not resolved by the weekly filing deadline on Friday afternoon, the Department of Labor said it will extend the filing date so everyone can receive their benefits.To check on the status of the system, click here.
If you’ve tried to file for your weekly unemployment insurance this week, you may have run into some issues with the claimant portal.
The Vermont Department of Labor said it is currently experiencing technical issues with its Unemployment Insurance claimant portal, which is used for filing weekly benefit claims and to reopen existing claims.
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Officials said the issue is impacting a small group of its claimants, with the glitch not allowing claims to be filed for the week of Dec. 3 – Dec. 9.
The department said these issues stem from the age of the existing system, as both the system and the claimant portal are more than 30 years old.
Both the state and the Department of Labor have been looking to secure a new vendor to update the system since receiving $30 million in funding from the Vermont legislator last year.
The department recommends that claimants continue to monitor the portal for updates and to check the Department of Labor website. The problem has caused a surge in calls to the department, which in turn has drastically increased wait times.
If the issue is not resolved by the weekly filing deadline on Friday afternoon, the Department of Labor said it will extend the filing date so everyone can receive their benefits.
To check on the status of the system, click here.
