New England music superstar Noah Kahan is reacting to a NewsCenter 5 story featuring a woman who spent thousands of dollars on his concert tickets, only to find out she can’t actually get those tickets. Her warning applies to anyone looking to buy tickets to Kahan’s 2024 tour on a resale website like StubHub.Turns out, Kahan saw the story and has stepped in to help the woman featured. He’s offering tickets to one of his shows.”We’re over the moon. We just cannot believe it,” said Andrea Johnson. “We’re so excited.”The last time Johnson spoke with NewsCenter 5, she thought it would be nearly impossible for her and her daughter to see Kahan perform in person. Johnson spent nearly $5,000 on StubHub to buy six tickets to Kahan’s sold out Montreal show. The tickets were listed as being eligible for mobile transfer, meaning they’d be sent electronically.But then Johnson received an email from StubHub saying “ticket transfer is disabled” for the event. In an effort to stop ticket scalping, and the wild price increases that come with it, Noah Kahan made his tour tickets non-transferrable. That means they can’t easily be sent electronically.But NewsCenter 5 found numerous listings for Kahan’s shows on StubHub with the tickets still advertised as “mobile transfer.”Instead of offering her a refund, StubHub gave Johnson the rather bizarre explanation that the seller of the tickets would meet her at the gate to scan her into the venue. “They told me that they guarantee somebody will meet me at the door,” Johnson said. “And then I said ‘Well, okay, so somebody will meet me at the door, how will I then get to my seats?’ They said, ‘You don’t need to show your ticket after you get in to the venue.'”Anyone who’s been to a show or concert knows it’s often necessary to show a ticket multiple times once inside, including to get into a specific seating section.Kahan, who’s from Vermont and still lives in New England, saw the report and had his manager reach out to NewsCenter 5. He offered Johnson tickets to his Montreal show.That’s music to her daughter’s ears.”Now we love him even more. I mean we already have him playing nonstop in our house and in the car!” Johnson said. “He’s just an incredible person.”
New England music superstar Noah Kahan is reacting to a NewsCenter 5 story featuring a woman who spent thousands of dollars on his concert tickets, only to find out she can’t actually get those tickets.
Her warning applies to anyone looking to buy tickets to Kahan’s 2024 tour on a resale website like StubHub.
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Turns out, Kahan saw the story and has stepped in to help the woman featured. He’s offering tickets to one of his shows.
“We’re over the moon. We just cannot believe it,” said Andrea Johnson. “We’re so excited.”
The last time Johnson spoke with NewsCenter 5, she thought it would be nearly impossible for her and her daughter to see Kahan perform in person. Johnson spent nearly $5,000 on StubHub to buy six tickets to Kahan’s sold out Montreal show. The tickets were listed as being eligible for mobile transfer, meaning they’d be sent electronically.
But then Johnson received an email from StubHub saying “ticket transfer is disabled” for the event.
In an effort to stop ticket scalping, and the wild price increases that come with it, Noah Kahan made his tour tickets non-transferrable. That means they can’t easily be sent electronically.
But NewsCenter 5 found numerous listings for Kahan’s shows on StubHub with the tickets still advertised as “mobile transfer.”
Instead of offering her a refund, StubHub gave Johnson the rather bizarre explanation that the seller of the tickets would meet her at the gate to scan her into the venue.
“They told me that they guarantee somebody will meet me at the door,” Johnson said. “And then I said ‘Well, okay, so somebody will meet me at the door, how will I then get to my seats?’ They said, ‘You don’t need to show your ticket after you get in to the venue.'”
Anyone who’s been to a show or concert knows it’s often necessary to show a ticket multiple times once inside, including to get into a specific seating section.
Kahan, who’s from Vermont and still lives in New England, saw the report and had his manager reach out to NewsCenter 5. He offered Johnson tickets to his Montreal show.
That’s music to her daughter’s ears.
“Now we love him even more. I mean we already have him playing nonstop in our house and in the car!” Johnson said. “He’s just an incredible person.”
